Make a Health Insurance Claim

For a number of years, Budget Direct has been facilitating the delivery of private health insurance through our health insurance partner, GMHBA Limited (GMHBA). On 25 May 2018, Budget Direct stopped offering health insurance to new customers. Following a review, we have also decided not to continue facilitating the delivery of private health insurance under the Budget Direct brand. On 6 December 2019, all current Budget Direct Health Insurance members were automatically moved to a comparable product with our health insurance partner GMHBA Health Insurance, or one of GMHBA’s brands, Frank Health Insurance. For more information, please select the relevant brand below.

Members moved to GMHBA Health Insurance

• More information and FAQs
• Contact GMHBA

Members moved to Frank Health Insurance

• More information and FAQs
• Contact Frank

Insurance (excluding Pet Insurance) is arranged by Auto & General Services, ABN 61 003 617 909, AFSL 241411. Registered Office: 13/9 Sherwood Road, Toowong 4066 on behalf of the insurer, Auto & General Insurance Company Limited ABN 42 111 586 353. Budget Direct Pet Insurance is administered by Pet Health Insurance Services Pty Ltd ABN 59 638 910 675 as Authorised Representative 1282153 of Auto & General Insurance Company Limited (AGIC) ABN 42 111 586 353 AFSL 285571, Registered Office: 13/9 Sherwood Road, Toowong 4066 on behalf of the insurer AGIC and is promoted by Auto & General Services Pty Ltd (AGS) ABN 61 003 617 909 AFSL 241411. Because we don’t know your financial needs, we can’t advise if this insurance will suit you. Please consider your needs, the Financial Services Guide, the Product Disclosure Statement, and the Target Market Determination when deciding to buy insurance. Subject to meeting underwriting criteria. Any discounts on both new and renewing policies only apply to the extent that any minimum premium isn't reached.

1. Discounts apply to the premium paid for a new Budget Direct Home & Contents, Home only, Contents only, Comprehensive, Third Party Property Only or Third Party Property, Fire & Theft Car Insurance policy, initiated online on or after 29 March 2017, and for a new Budget Direct Comprehensive, Third Party Property, Fire & Theft & Third Party Property only Motorcycle Insurance policy, initiated online on or after 4 June 2020 and for a new Pet Insurance policy, initiated online on or after 18 February 2021. This online discount does not apply to Roadside Assistance that is added to a Budget Direct Car Insurance policy.
2. The new policy discount amount varies by product: 30% discount on combined Home & Contents Insurance (consisting of 15% discount for combining Home & Contents covers and 15% discount for policies initiated online),15% for Home only or Contents only policies, 15% discount on Comprehensive, Third Party Property Only and Third Party Property, Fire & Theft Car or Motorcycle Insurance and 15% discount on Pet Insurance.
   
3. A 15% discount applies to the premium paid for a new Budget Direct Travel Insurance policy initiated and purchased online on or after 22 February 2023.
4. Discounts do not apply to any renewal offer of insurance.
5. Discounts only apply to the insurance portion of the premium. Discounts are applied before government charges, taxes, levies and fees, including instalment processing fees (as applicable). The full extent of discounts may therefore be impacted.
6. We reserve the right to change the offer without notice.

†Price Comparison Figures

Figures represent average savings based on data provided by customers who reported they switched online to Budget Direct's Comprehensive Car Insurance or Combined Home & Contents Insurance or Buildings Only Insurance or Contents Only Insurance from comparable policies, between 1 January 2024 - 30 June 2024. Individual circumstances and policy terms may vary. Please compare for yourself.